Privacy Policy
PRIVACY POLICY
Last Updated: July 9, 2025
Thank you for visiting our store on Costco Next. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information, and your rights under applicable laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of personal information:
- Contact information (e.g. name, email address, shipping address, phone number)
- Payment and billing information
- Purchase history and preferences
- IP address, browser type, and device identifiers
- Interaction with our website (e.g. pages viewed, time spent)
We collect this information directly from you or automatically through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Improve our products and services
- Send updates, promotions, and marketing communications (only with your consent)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Our service providers (e.g. payment processors, logistics partners)
- Costco for order fulfillment and customer service
- Government authorities when required by law
All third-party service providers are required to protect your information and use it only for the services they provide.
4. Your Rights Under CCPA (California Residents Only)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request access to the personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of personal information (Note: We do not sell your personal information)
To make a request, please email us at customerservice@eurekaergonomic.com. We will respond within 45 days of receiving a verified request.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
EUREKA LLC
Email: customerservice@eurekaergonomic.com
Phone: 844-416-2090
Address: 14821 Northam Street
La Mirada, CA 90638